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FAQ

Product Questions

  • Q: Are your lights UL Listed? A: All of our hard-wire sconces are UL Listed.
  • Q: Can your lamps be used in other countries? A: Yes! Our hard-wire sconces are UL Listed for the US and Canada only but can be used in other countries with 240V. If you are purchasing plug-in lamp for use outside of the U.S. or Canada, use only with the appropriate outlet adapter and voltage converter for your country. Do not plug into an electrical outlet higher than 110-120V as this could result in fire and/or injury.
  • Q: What are the dimensions of this lamp? A: All dimensions are detailed in each product listing.

Shipping Questions

  • Q: Do you ship internationally? A: Yes, for a shipping quote add items to your cart and fill out your shipping information.
  • Q: When will I receive my order? A: We make every order after it is purchased for the most part. Our turn around time is 2-3 weeks.

Wholesale, Trade, Custom

  • Q: Do you sell wholesale? A: No, sorry!
  • Q: Do you do custom work? A: When we have time we sometimes do custom work with design professionals. If you have a custom project you'd like us to see, please email Shelli at shelli@sheeartworks.com
  • Q: Can you customize a light for my project? A: Yes! We can alter our lights to fit specifically with your project! Contact Shelli@sheeartworks.com with your request.

Shop Policies

  • Questions about returns, exchanges and cancellations can be sent to info@sheeartworks.com
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